# FAQ

### You lack the required entitlement

Make sure you are using server key from the same keymaster where you downloaded your scripts from.

### Error parsing script / Failed to load script

1. Your server artifacts are likely outdated. Update your server to version 5181 or above.
2. If you are using FTP then upload the script with WinScp

### Failed to verify protected resource

1. If you are using FTP then upload the script with WinScp
2. If windows then download the script again from keymaster & unzip with WinRaR or 7zip


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